Enode selected by ENGIE to scale residential EV flexibility

ENGIE, a global energy player serving 19 million residential contracts worldwide, is partnering with Enode to scale residential flexibility for its energy retail portfolio in Belgium, France and the Netherlands.

As electrification accelerates and more customers adopt electrical vehicles (EVs), home chargers, and other home energy technologies, consumer flexibility is becoming a strategic lever to both improve the customer proposition and unlock new operational value.

Consumer flexibility as a strategic priority

With more households adopting EVs, home chargers, batteries and heat pumps, demand patterns are increasingly shaped by consumer-owned assets. For energy retailers, this changes both load patterns and customer expectations. Flexibility can support more innovative customer offerings and improve energy portfolio management, so that ENGIE can stay at the forefront of innovative energy tariffs. To do so, it must be operated with predictability and control.

A tool at the service of global energy management

ENGIE selected Enode to support its consumer flexibility strategy end to end, from device connectivity and local optimization to flexibility aggregation.

Enode’s platform connects and manages a wide range of consumer energy devices, enabling reliable data access, control, and optimization at asset level. On top of this foundation, Enode Flex aggregates flexibility across assets into a single operable Virtual Power Plant (VPP) that can be forecasted, dispatched, and integrated into existing energy management processes.

This layered approach ensures that flexibility is grounded in best-in-class connectivity and local optimization, while enabling aggregation and disaggregation at portfolio level.

This allows ENGIE to:

• Connect and optimize a broad portfolio of consumer energy devices.
• Aggregate flexibility across various assets and customer segments.
• Translate consumer consumption behaviour into predictable, market-relevant flexibility.
• Operate residential flexibility as part of a global energy management rather than as a standalone initiative.

“Our goal is to build a system that allows us to operate residential flexibility as a part of our existing end to end large scale energy management processes,” says Nathanael Zimero, Global Chief Digital and Information Officer OneBtoC at ENGIE. “Enode Flex provides the platform we need to do that.”

Building flexibility customers can rely on

A key priority for ENGIE is ensuring that flexibility programs are simple and trustworthy for customers, while delivering them tangible value and having real system impact behind the scenes.

Enode provides a clear operational framework that makes it easier to align customer propositions with internal requirements across trading, retail, and technology teams.

“Customer trust is essential for flexibility programs to succeed,” says Marion Deridder Blondel, Vice President Marketing OneBtoC and New BtoB Offers at ENGIE. “The experience has to be simple and reliable so that customers can consume when decarbonized energy is abundant and cheaper. At the same time, it must give the visibility and control ENGIE needs to operate flexibility with confidence.”

A partnership built for scale

This partnership reflects a broader shift across European energy retail. Consumer flexibility is becoming a core capability, not an experiment, and requires platforms built for reliability, governance, and growth.

“Enode Flex was built for energy retailers who are serious about operating consumer flexibility at scale,” says Henrik Langeland, CEO at Enode. “When you invest in the right foundations early, flexibility can grow into a durable part of the energy system.”